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(USA) Personal Shopper - Sam's FT

Walmart•Surprise, AZ
•$18 - $26•Onsite

About The Position

The Personal Shopper supports Sam’s Club members by sharing Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, verifying orders and invoices, securing orders for pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also maintains Facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting practices, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations. The associate completes assignments by setting priorities, collaborating with managers, coworkers, customers, and business partners, meeting deadlines, communicating progress, recommending improvements, and adapting to change and feedback. The role is expected to demonstrate respect for individuals, integrity, customer service, and continuous improvement while contributing to Walmart’s goal of becoming a regenerative company.

Responsibilities

  • Explain Membership benefits, promote Company products and services, process Membership upgrades and credit accounts, participate in sales and marketing events, and work toward Membership goals.
  • Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following proper forklift-spotting procedures, handling and disposing of hazardous materials properly, following steel standards, and correcting or reporting unsafe situations.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock merchandise.
  • Complete assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; meet deadlines and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Follow Company policies, procedures, ethics, and integrity standards, including implementing action plans and using the Open Door Policy.
  • Build trusting team relationships, communicate with impact and positivity, help develop and mentor others, and recognize others’ contributions.
  • Model integrity, ethics, and compliance; hold oneself and others accountable; and act with humility, honesty, fairness, and transparency.
  • Put customers and Members first, make decisions based on reliable information, and consider how individual work affects team outcomes.
  • Demonstrate curiosity, learning, courage, resilience, continuous improvement, and support for new technologies, skills, and change.

Benefits

  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Company-paid education through Live Better U, including tuition, books, and fees for eligible programs
  • Performance-based bonus awards

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