Personal Shopper

Meijer•Fraser, MI

About The Position

The Personal Shopper, also described as a Digital Clerk, fulfills customers’ online curbside orders by selecting items throughout the store, verifying and bagging products, and staging orders for pickup. The role supports a convenient, accurate, and friendly customer experience, including curbside service and payment collection. Team members receive daily workflow through a dashboard and may assist with other tasks as needed to keep operations running smoothly.

Requirements

High school diploma or equivalent required.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience preferred.
Past cashier experience preferred.
Past online ordering experience is a plus.

Responsibilities

Provide remarkable service at the curbside pickup area by accurately fulfilling orders and collecting payment.
Greet customers courteously in person and by phone and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.