Personal Shopper - Sam's

Walmart•Dallas, TX
•$17 - $25

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role fulfills Member Fax n Pull and Click n Pull orders by picking, scanning, wrapping, and palletizing merchandise, verifying order and invoice accuracy, securing items for pickup, and following up on out-of-stock items. It also provides Member service, assists with purchasing decisions, locates merchandise, resolves concerns, and promotes company offerings. The position maintains facility safety by following safety standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials appropriately, following steel standards, and correcting or reporting unsafe conditions. The associate completes assignments according to priorities and deadlines, collaborates with coworkers and business partners, communicates progress, and identifies improvement opportunities. The role is guided by Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence.

Responsibilities

  • Support Membership by explaining benefits, promoting products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events.
  • Make efforts to meet Membership goals.
  • Maintain facility safety by following safety standards and procedures, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations.
  • Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, picking items, scanning, wrapping and palletizing merchandise, verifying orders and invoices, securing items for pickup, and following up on out-of-stock merchandise.
  • Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
  • Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; manage deadlines and expectations; communicate progress; and recommend ways to address improvement opportunities.
  • Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy.
  • Build trusting relationships, communicate positively and effectively, help develop and mentor others, and recognize coworkers’ contributions.
  • Model integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency.
  • Serve customers and Members, make informed decisions that balance priorities, and consider the impact of individual work on team outcomes.
  • Learn, take calculated risks, demonstrate resilience, drive continuous improvement, use new technologies and skills, and support others through change.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education program, including tuition, books, and fees for eligible programs.
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