Flex Shopper - Part Time Seasonal

Whole Foods Market • Lexington, KY

5d • $17 - $24 • Onsite

About The Position

The Flex Shopper supports exceptional customer experiences by preparing customer orders for delivery and pickup. Shoppers fulfill orders for everyday goods throughout the store, including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, and beer. The role is part of the Customer Service & E-Commerce teams and involves using technology to shop and prepare orders, as well as handling pickups and returns and assisting customers.

The position requires flexible availability to cover peak periods, including weekends, early mornings, midday, evenings, holidays, and peak holiday seasons from November through January. Weekend availability, particularly Saturdays and Sundays, is especially important. Schedules are issued 14 days in advance, and shifts average 4–8 hours.

This is a part-time seasonal position. Prior retail experience is not required. The listed wage range is $16.75–$24.40 per hour, commensurate with experience. Whole Foods Market describes Whole Benefits as including a store discount, paid time off, financial wellness, health and wellness support programs, and other Team Member perks, subject to plan eligibility and other conditions. Eligible entry-level Team Members may be eligible for a base rate increase after completing their first 90 days of employment and remaining actively employed in an eligible role.

Requirements

• Strong customer service, hospitality, and problem-solving skills.
• Attention to detail and ability to multitask.
• Flexible availability, including nights, weekends, and holidays.
• Ability to adapt to high-demand and peak hours and thrive in a fast-paced retail environment.
• Willingness and ability to cross-train to support other teams and tasks.
• Ability to learn new technology-driven solutions.
• Clear communication and team collaboration skills.
• Sufficient English language proficiency to prepare and shop customer orders.
• Must be at least 18 years old.

Nice To Haves

• High school diploma or equivalent preferred.
• Ability to work nights, weekends, and holidays is preferred.
• Prior retail experience is not required.

Responsibilities

• Fulfill online orders efficiently, accurately, and with urgency using handheld technology and/or fixed devices.
• Verify products and orders carefully and maintain quality control.
• Learn and apply product knowledge, customer service standards, and store operations to provide exceptional customer experiences.
• Keep the staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Follow government regulations, including age-verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of products and promotional events.
• Contribute to a positive work environment and communicate clearly, collaboratively, and courteously.
• Attend meetings assigned by Leadership, including daily huddles.
• Support company programs and initiatives, including varied checkout options, store formats, product assortments, tools, and technology.
• Maintain operational standards, including safety and store security protocols.
• Follow company policies, procedures, and regulatory requirements.
• Perform other duties as assigned by store or company leadership.

Benefits

• Store discount, subject to Whole Benefits eligibility.
• Paid time off, subject to Whole Benefits eligibility.
• Financial wellness support programs, subject to Whole Benefits eligibility.
• Health and wellness support programs, subject to Whole Benefits eligibility.
• Access to other Team Member perks, subject to Whole Benefits eligibility.
• Eligible entry-level Team Members may be eligible for a base rate increase after their 90-day anniversary if they remain actively employed in an eligible role.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed