Flex Shopper - Part Time Seasonal

Whole Foods Market • Mclean, VA

3d • $18 - $25 • Onsite

About The Position

Support exceptional customer experiences by preparing customer orders for delivery and pickup. Shoppers prepare orders for everyday goods, including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, and beer. As an In-Store Shopper on the Customer Service & E-Commerce teams, you will shop throughout the store and prepare customer orders for delivery and/or pickup.

The role requires schedule flexibility to work peak hours, including weekends, early mornings, midday, evenings, holidays, and peak holiday seasons from November through January. Schedules are issued 14 days in advance, and average shifts are 4–8 hours. Shoppers who can work nights, weekends, and holidays are preferred, with particular need for Saturday and Sunday availability.

No prior retail experience is required. New entry-level Team Members who successfully complete their first 90 days and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary. The hourly wage range is $18.00–$25.40, commensurate with experience.

Whole Foods Market offers Whole Benefits to eligible full- and part-time Team Members. Benefits may include a store discount, paid time off, financial wellness, health and wellness support programs, and other Team Member perks. Eligibility and benefits may vary based on the applicable plan, work location, length of service, and job type, including seasonal status.

Requirements

• Strong customer service, hospitality, and problem-solving skills.
• Attention to detail and ability to multitask.
• Flexible availability, including nights, weekends, and holidays.
• Ability to adapt to high-demand and peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Ability to learn new technology-driven solutions.
• Ability to thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.
• Sufficient English-language proficiency to prepare and shop customer orders.
• Must be at least 18 years old.
• Able to stand and walk for 4–8 hours per shift.
• Able to lift up to 50 pounds.
• Able to work in temperature environments ranging from a freezer to 90°F and in indoor and outdoor environments.
• Able to perform repeated bending, reaching, grasping, twisting, and squatting motions.
• Able to operate standard retail equipment safely.
• May need to use ladders and other E-Commerce equipment.

Nice To Haves

• High school diploma or equivalent preferred.
• Ability to work nights, weekends, and holidays is preferred.

Responsibilities

• Fulfill online orders efficiently, accurately, and urgently using handheld technology and/or fixed devices.
• Verify products and orders carefully and follow quality-control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep the staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations, including age-verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of products and promotional events.
• Help maintain a positive work environment.
• Communicate clearly, collaboratively, and courteously.
• Attend meetings assigned by Leadership, including daily huddles.
• Support company programs and initiatives, including varied checkout options, store formats, product assortments, tools, and technology.
• Maintain operational standards, including safety and store security protocols.
• Follow company policies, procedures, and regulatory requirements.
• Perform other duties as assigned by store or company leadership.

Benefits

• Store discount
• Paid time off
• Financial wellness support
• Health and wellness support programs
• Access to other Team Member perks
• Potential base rate increase after 90 days for eligible new entry-level Team Members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed