Flex Shopper - Part Time Seasonal
About The Position
The Flex Shopper works on the Customer Service & E-Commerce teams to prepare customer orders for delivery and pickup. Shoppers move throughout the store to select everyday goods, including produce, meat, dairy, household items, prepared foods, specialty cheeses, wine, and beer. The role supports exceptional customer experiences by fulfilling orders accurately and efficiently while following quality, safety, security, company, and regulatory standards. The schedule requires flexibility for peak business periods, including weekends, early mornings, midday, evenings, holidays, and the November-through-January peak holiday season. Schedules are issued 14 days in advance, and shifts average 4–8 hours. Shoppers able to work nights, weekends, and holidays are preferred, with particular need for Saturday and Sunday availability. No prior retail experience is required. The role requires applicants to be at least 18 years old and have sufficient English proficiency to prepare and shop customer orders. The position involves standing and walking for 4–8 hours per shift, lifting up to 50 pounds, working indoors and outdoors and in temperatures ranging from freezer conditions to 90°F, and performing repeated bending, reaching, grasping, twisting, and squatting. Work may also involve ladders, E-Commerce equipment, standard retail equipment, and exposure to FDA-approved cleaning chemicals.
Requirements
- Strong customer service, hospitality, and problem-solving skills.
- Attention to detail and the ability to multitask.
- Flexible availability, including nights, weekends, and holidays.
- Ability to adapt to high-demand and peak hours.
- Willingness and ability to cross-train to support other teams and tasks.
- Ability to learn new technology-driven solutions.
- Ability to thrive in a fast-paced retail environment.
- Clear communication and team collaboration skills.
- Must be at least 18 years old.
- Sufficient English language proficiency to prepare and shop customer orders.
- Ability to stand and walk for 4–8 hours per shift, lift up to 50 pounds, work in various temperature environments from freezer conditions to 90°F, and perform repeated bending, reaching, grasping, twisting, and squatting.
- Ability to operate standard retail equipment safely.
Nice To Haves
- High school diploma or equivalent preferred.
- Ability to work nights, weekends, and holidays is preferred.
Responsibilities
- Fulfill online orders efficiently, accurately, and urgently using handheld technology and/or fixed devices.
- Verify products and orders carefully and follow quality-control processes.
- Learn and apply product knowledge, customer service standards, and store operations to provide exceptional customer experiences.
- Keep the staging area organized and free of clutter.
- Handle in-store and online order returns and pickups.
- Comply with government regulations, including age-verification requirements for restricted items.
- Assist with customer inquiries and provide store information.
- Maintain knowledge of products and promotional events.
- Maintain a positive work environment and communicate clearly, collaboratively, and courteously.
- Attend meetings assigned by Leadership, including daily huddles.
- Support company programs and initiatives, including varied checkout options, store formats, product assortments, tools, and technology.
- Maintain operational standards, including safety and store security protocols.
- Follow company policies, procedures, and regulatory requirements.
- Perform other duties as assigned by store or company leadership.
Benefits
- Store discount eligibility.
- Paid time off.
- Financial wellness support.
- Health and wellness support programs.
- Access to other Team Member perks.
- Eligible new entry-level Team Members who successfully complete their first 90 days and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
