Personal Shopper - Sam's (PT 12p-8:30p)
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, and participating in sales and marketing events. The role also fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise. The position provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling procedures, adhering to steel-storage guidelines, and correcting or reporting unsafe situations. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The role is expected to demonstrate the company’s values, including respect for individuals, integrity, customer and Member service, teamwork, continuous improvement, and support for a culture of belonging.
Responsibilities
- Explain Membership benefits and promote Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
- Maintain facility safety by following safety procedures, conducting safety sweeps, applying forklift-spotting and hazardous-material procedures, following steel-storage guidelines, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
- Complete work assignments and priorities using policies, data, and resources; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
- Collaborate with managers, coworkers, customers, and business partners.
- Follow company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy.
- Contribute to a respectful and inclusive workplace, build trusting relationships, communicate effectively, and help develop and mentor others.
- Act with integrity and accountability, make decisions based on reliable information, put Members first, and pursue continuous improvement and learning.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education program (Live Better U), including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
