Personal Shopper - Sam's (PT 12p-8:30p)

Walmart•Brooklyn, OH

3d•Onsite

About The Position

The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The associate provides Member service by acknowledging Members, identifying their needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations to Management. The associate completes assignments and priorities using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change, feedback, and improvement opportunities. Associates are expected to uphold company policies, procedures, ethics, and integrity; contribute to an inclusive and supportive workplace; build trusting team relationships; help develop and recognize others; act honestly and accountably; put Members first; make informed decisions; and pursue continuous improvement while learning and supporting change.

Responsibilities

Explain Membership benefits and promote Company products and services.
Process Memberships, upgrades, and credit accounts; participate in sales and marketing events and work toward Membership goals.
Maintain facility safety by following safety standards, conducting safety sweeps, following forklift-spotting and hazardous-material procedures, adhering to steel standards, and correcting or reporting unsafe situations.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
Provide Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Complete assignments and priorities using policies, data, and resources; collaborate with colleagues and business partners; communicate progress; and adapt to change and feedback.
Apply company policies, procedures, standards of ethics, and integrity in business processes and practices.
Build trusting team relationships, communicate positively, support and develop others, and contribute to a culture of belonging.
Put customers and Members first, make decisions using reliable information, and support team results and continuous improvement.