(USA) Personal Shopper - Sam's PT

Walmart•St. Petersburg, FL
•Onsite

About The Position

The Personal Shopper develops and supports Membership by explaining Membership benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It maintains Facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift spotting and hazardous-material handling procedures, following steel guidelines, and correcting or reporting unsafe situations. The associate completes assignments by prioritizing work, collaborating with managers, coworkers, customers, and business partners, communicating progress, responding to deadlines and expectations, recommending improvements, and adapting to change and feedback. The role also calls for ethical conduct, accountability, teamwork, respectful relationships, mentoring and supporting others, continuous learning, and delivering results with Members first. The position is based at the Sam's Club location at 1725 34th St N, St Petersburg, Florida.

Responsibilities

  • Develop and support Membership by explaining benefits, promoting products and services, processing upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
  • Maintain Facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures and hazardous-material handling and disposal procedures, following steel guidelines, and correcting or reporting unsafe situations.
  • Fulfill Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
  • Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
  • Complete assignments and priorities using policies, data, and resources; collaborate with colleagues and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
  • Follow Company policies, procedures, ethics, and integrity standards, including implementing action plans and using the Open Door Policy.
  • Build trusting working relationships, communicate positively, work as a team, and help develop and mentor others.
  • Maintain high standards of integrity, ethics, compliance, accountability, humility, honesty, fairness, and transparency.
  • Make decisions using reliable information, consider short- and long-term priorities, and account for how individual work affects team results.
  • Learn, demonstrate resilience, pursue continuous improvement, use new technologies and skills, and support others through change.
  • Support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, Members, and the world around us.

Benefits

  • Competitive pay and performance-based bonus awards
  • Medical, vision, and dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • Paid time off (PTO and/or PPTO)
  • Parental leave
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
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