(USA) Personal Shopper - Sam's PT

Walmart•Saint Charles, MO

9d•$18 - $26•Onsite

About The Position

The Personal Shopper at Sam’s Club supports Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, and participating in sales and marketing events to help meet Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, retrieving and scanning products, wrapping and palletizing items, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company offerings. It also maintains facility safety by following safety procedures and standards, conducting safety sweeps, using proper forklift-spotting procedures, handling and disposing of hazardous materials correctly, following steel standards, and correcting or reporting unsafe situations. The associate completes assigned work using company policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; manages priorities and deadlines; communicates progress; and adapts to change and feedback. The role is expected to uphold company policies, ethics, and integrity, contribute to a respectful and inclusive workplace, support teammates, serve Members, and pursue continuous improvement. The position is based at the Sam’s Club at 2855 Veterans Memorial Pkwy, Saint Charles, Missouri. The hourly wage range is $18.00 to $26.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The description also mentions performance-based bonus awards and benefits.

Responsibilities

Support Membership by explaining benefits, promoting Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling and scanning items, wrapping and palletizing them, verifying order and invoice accuracy, securing items until Member pickup, and following up on out-of-stock merchandise.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures, properly handling and disposing of hazardous materials, following steel standards, and correcting or reporting unsafe situations.
Complete work assignments and priorities using policies, data, and resources; collaborate with relevant partners; identify priorities, deadlines, and expectations; communicate progress; recommend improvements; and adapt to change and feedback.
Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Follow company policies, procedures, and standards of ethics and integrity, including implementing action plans and using the Open Door Policy.
Help create a respectful and inclusive workplace, build trusting relationships, communicate positively, develop and mentor others, and recognize others’ contributions.
Act with integrity and accountability, serve customers and Members, make informed decisions, and support continuous improvement and adaptation to new technologies and skills.