(USA) Personal Shopper - Sam's PT

Walmart•Petersburg, VA

11d•Onsite

About The Position

The Personal Shopper supports Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until pickup, and following up on out-of-stock items. The position provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting Company products and services. It maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe conditions to management. The associate completes work assignments and priorities using policies, data, and resources; collaborates with managers, coworkers, customers, and business partners; communicates progress; and adapts to change and feedback. The role is also expected to uphold company policies, procedures, ethics, and integrity, contribute to an inclusive and collaborative workplace, support others, serve Members, and pursue continuous improvement.

Responsibilities

Support Membership by explaining benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals.
Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift-spotting procedures and hazardous-material handling and disposal procedures, adhering to steel standards, and correcting or reporting unsafe situations to management.
Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting items from shelves, scanning, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing items until pickup, and following up on out-of-stock merchandise.
Complete assignments and priorities using policies, data, and resources; collaborate with colleagues and business partners; identify priorities and deadlines; communicate progress; recommend improvements; and adapt to change, difficulties, and feedback.
Provide Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
Comply with company policies, procedures, ethics, and integrity standards, including implementing action plans and applying the Open Door Policy.
Promote an inclusive, respectful workplace; build trusting team relationships; communicate positively; help develop and mentor others; and recognize others' contributions.
Act with integrity and accountability, serve customers and Members, make informed decisions that consider team and stakeholder outcomes, and pursue learning and continuous improvement.