(USA) Personal Shopper - Sam's PT
About The Position
The Personal Shopper at Sam’s Club supports Membership by explaining membership benefits, promoting products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by selecting and scanning merchandise, wrapping and palletizing orders, verifying accuracy, securing orders until pickup, and following up on out-of-stock items. It also provides Member service by identifying needs, helping with purchasing decisions, locating merchandise, resolving concerns, and promoting company offerings. The position maintains facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material handling procedures, complying with steel standards, and correcting or reporting unsafe conditions. Associates complete assignments by prioritizing work, collaborating with managers, coworkers, customers, and business partners, communicating progress, recommending improvements, and adapting to change and feedback. Associates are expected to uphold company policies, ethics, and integrity, and demonstrate respect for individuals, teamwork, accountability, customer service, sound decision-making, continuous improvement, and a commitment to learning. The listed location is 15835 North Dale Mabry, Tampa, FL 33618-1646.
Responsibilities
- Explain Membership benefits, promote company products and services, process memberships, upgrades, and credit accounts, participate in sales and marketing events, and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting and hazardous-material procedures, complying with steel standards, and correcting or reporting unsafe situations.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting merchandise, scanning, wrapping and palletizing items, verifying order and invoice accuracy, securing orders for pickup, and following up on out-of-stock merchandise.
- Complete work assignments by prioritizing tasks and deadlines, collaborating with relevant partners, communicating progress, recommending improvements, and adapting to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.
- Follow company policies, procedures, and ethical standards, including implementing action plans and using the Open Door Policy.
- Promote an inclusive and respectful workplace, build trusting team relationships, communicate positively, help develop and mentor others, and recognize their contributions.
- Act with integrity and accountability, model company values, and support the company’s goal of becoming a regenerative company.
- Put customers and Members first, make decisions using reliable information, and consider how individual work affects team outcomes.
- Demonstrate curiosity, resilience, continuous improvement, openness to new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO), parental leave, family care leave, bereavement leave, jury duty leave, and voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
