Personal Shopper - Sam's PT
About The Position
The Personal Shopper supports Sam’s Club Membership by explaining membership benefits, promoting Company products and services, processing memberships, upgrades, and credit accounts, participating in sales and marketing events, and working toward Membership goals. The role fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning merchandise, wrapping and palletizing items, checking order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise. The position provides Member service by recognizing Member needs, assisting with purchasing decisions, locating merchandise, resolving concerns, and promoting products and services. It also supports facility safety by following safety standards and procedures, conducting safety sweeps, observing forklift spotting and hazardous-material handling procedures, following steel standards, and correcting or reporting unsafe conditions to Management. The associate completes assigned work using company policies, data, and resources; collaborates with coworkers, managers, customers, and business partners; prioritizes deadlines and expectations; communicates progress; recommends improvements; and adapts to change and feedback. The role is expected to uphold company policies and standards of ethics and integrity and demonstrate the company’s stated values, including respect for individuals, acting with integrity, serving customers and Members, and striving for excellence. The position is based at the Sam’s Club facility at 2470 W Mason St, Green Bay, Wisconsin. The hourly wage range is $17.00 to $25.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will meet or exceed the applicable local minimum wage.
Responsibilities
- Explain Membership benefits and promote the value of Company products and services.
- Process Memberships, upgrades, and credit accounts; participate in sales and marketing events; and work toward Membership goals.
- Maintain facility safety by following safety standards and procedures, conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials properly, observing steel standards, and correcting or reporting unsafe situations to Management.
- Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, selecting and scanning items, wrapping and palletizing merchandise, verifying order and invoice accuracy, securing orders until Members arrive, and following up on out-of-stock merchandise.
- Complete work assignments and priorities using policies, data, and resources; collaborate with relevant business partners; manage priorities and deadlines; communicate progress; recommend improvements; and adapt to change and feedback.
- Provide Member service by acknowledging Members, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Company products and services.
- Comply with company policies, procedures, ethics, and integrity standards and apply them in business processes and practices.
- Support a culture of belonging, teamwork, trust, effective communication, mentoring, accountability, integrity, customer-first service, learning, resilience, and continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
