Service Manager Jobs

About The Position

Requirements

• At least 3–5 years of commercial roofing leadership experience; service work and service department head experience are preferred.
• High school graduation is required; a bachelor's degree is preferred.
• Valid driver's license.
• Fluency in English.
• Extensive knowledge of commercial roofing systems, including tile, single-ply, metal, and waterproofing techniques and products.
• Working knowledge of trusses, lightweight concrete deck systems, and HVAC related to roofing.
• Proficiency in Microsoft Outlook, Word, Excel, and scheduling software.
• Excellent written and verbal communication skills.
• Motivated, professional, self-starting attitude.
• Ability to work independently in the field and manage priorities and calendars.

Nice To Haves

• Bachelor's degree.
• Spanish language skills.
• Experience with CRM and estimating software.
• Service work and service department head experience.

Responsibilities

• Provide a safe working environment for company crews, subcontractors, and others.
• Maintain and improve quality control.
• Motivate and direct assigned office and field employees, including interviewing, hiring, training, and promoting employee growth.
• Coordinate sales efforts with salespeople and provide the support needed for team success.
• Oversee the setup, processing, and invoicing of work orders.
• Review aging reports and resolve issues.
• Promote departmental growth at the rate determined each quarter by the General Manager.
• Continuously improve quality control and customer satisfaction.
• Coordinate with department heads and Service Managers at other branches.

Benefits

• Benefits available on Day 1.
• Total on-target earnings of $135,000–$145,000, including a base salary of $90,000–$105,000.
• Annual paid holidays and PTO.
• Medical, dental, and vision insurance.
• 401(k) matching: 100% match up to 3% and 50% match at 4% and 5%.
• Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods.
• Emphasis on safety.
• On-the-job skills training and career development.