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Optima LivingEdmonton, AB
CA$16Onsite

About The Position

Optima Living was founded in 2007 with a mission to provide a more home-like experience in seniors housing and care. It has grown into a leading senior living and continuing care provider in Western Canada, offering various levels of care including Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care. Optima Living serves over 4,300 residents across Alberta and British Columbia, guided by its North Star, 'Let us welcome you home™'. The organization is committed to People, Place, and Community, with a resident-first philosophy and a focus on innovation to redefine aging with purpose.

Requirements

  • Knowledge of safe food handling and sanitation practices is required.
  • Strong personal hygiene practices are required.
  • Ability to communicate professionally and maintain respectful relationships with residents, team members, volunteers and visitors.
  • Strong interpersonal and communication skills, both oral and written.
  • Demonstrates the ability to effectively organize, prioritize and problem solve.
  • Ability to work independently and in cooperation with others.
  • Ability to manage and resolve difficult and challenging situations effectively and respectfully.
  • Physical and mental ability to carry out the duties of the position including adherence to provincial health legislation.
  • Ability to safely operate equipment according to established protocols.
  • Computer literacy skills required.
  • Clear Police Information Check
  • Clear Vulnerable Sector Check
  • Successful completion of all mandatory Provincial Health Requirements
  • Active Food Safe Certification

Nice To Haves

  • Experience in a food services role is an asset.
  • Experience in a residential care or mental health environment is an asset.
  • Food Safe certification is an asset.
  • CPR and First Aid certification is an asset.

Responsibilities

  • Serves meals and beverages to residents according to their dietary restrictions and individual preferences while encouraging independent feeding.
  • Sets up, cleans and sanitizes the dining room and servery prior to and after meal service.
  • Sets up, serves and cleans dining areas during special events, large orders and catered functions as needed.
  • Interacts with residents to take meal orders and answer menu questions.
  • Provides tray services according to the care or service plan.
  • Prepares and serves a variety of beverages, including freshly brewed coffee and tea.
  • Dispenses nourishments for delivery to resident areas.
  • Stores food in designated areas following all food safety and sanitation procedures.
  • Assists with receiving food and supplies and stores them in the appropriate areas while observing proper stock rotation.
  • Ensures a safe and sanitary environment for team members and residents through adherence to organizational standards and protocols.
  • Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
  • Identifies maintenance issues and reports them following established maintenance procedures.
  • Responds promptly during emergency codes in alignment with organizational standards and protocols.
  • Contributes to quality improvement initiatives by sharing ideas and providing feedback.
  • Demonstrates knowledge of and compliance with Occupational Health and Safety regulations.
  • Ensures adherence to infection control policies and procedures through regular audits, observations, and investigations.
  • Maintains strict confidentiality of resident medical and personal information in accordance with privacy legislation.
  • Completes orientation upon hire and annual mandatory education as assigned.
  • Supports new team members through their orientation process.
  • Respects and upholds the Resident Bill of Rights and the Assisted Living Rights of Residents (BC only).
  • Participates in team meetings and stays informed on relevant internal communications.
  • Performs other duties as required to support operational needs.

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