Hostess Jobs

About The Position

Requirements

• Customer Focus.
• Organizational Skills.
• Stress Management/Composure.
• Multi-task oriented.
• Ability to communicate with management (including asking for clarification on tasks, policies, and procedures), fellow employees, vendors, and guests.
• Must visually scan the restaurant for clean, unoccupied tables.
• Must be able to read, write and determine wait time based on company procedures.
• Knowledge of workplace safety procedures.
• Must report to work when scheduled and on time with a positive attitude.

Responsibilities

• Greets and seats guests, presents menus to guests, and informs them of any specials.
• Treats all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
• Takes names on a waiting list and quotes wait times to guests when tables are not immediately available.
• Runs the floor plan board.
• Observes tables and keep track of clean, dirty, and occupied tables.
• Cleans and wipes down tables.
• Cleans, organizes, and stocks menus at the host area.
• Fulfills various side work projects including but not limited to cleaning windows and sweeping floors.
• Interacts with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
• Maintains restrooms throughout the shift (refill paper towels and hand soap).
• Organizes merchandise.
• Reports to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
• Maintains adherence to all Company policies and procedures.
• Other duties as directed by management.
• Reports to required meetings.