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Sales Associate

KnitWell Group•Murfreesboro, TN
•Onsite

About The Position

Talbots is a specialty retailer of women's clothing, shoes, and accessories known for modern classic style, quality craftsmanship, and customer service. The Sales Associate helps create meaningful customer experiences, promote products, build customer relationships, and support store business. The role involves fashion styling and product knowledge, serving multiple customers, achieving sales and service metrics, participating in learning and coaching, and completing operational projects such as filling orders, replenishment, and recovery. This is a regular part-time position with open availability of 15 to 20 hours per week and scheduling flexibility based on business needs, including evenings, weekends, and holidays.

Requirements

  • Demonstrate selling competence and styling expertise, with a love of fashion.
  • Be driven to create, build, and cultivate relationships.
  • Show ambition and passion for achieving goals individually and as part of a store team; thrive in a team environment.
  • Demonstrate excellent verbal communication skills and a high level of integrity.
  • Have technological competency navigating a computer, iPad, or handheld system.
  • Have strong organizational skills and the ability to multitask in a fast-paced, changing environment.
  • Work cooperatively in a diverse work environment.
  • Be comfortable climbing ladders, moving regularly, and standing for extended periods.
  • Be able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Have open availability for 15 to 20 hours per week, with flexibility for business needs including evenings, weekends, and holidays.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Support service enhancers, including active use of Concierge, to build strong relationships.
  • Serve multiple customers at a time and handle simultaneous tasks or projects.
  • Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customers' needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Comprehensive benefits packages are accessible to full-time and eligible part-time employees.
  • Merchandise discounts of 50%, 60%, and 70% on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
  • Incentive opportunities.
  • Growth and development opportunities.

Career Resources

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