Full Time - Sales Associate - Paint - Closing

Lowe's Home Centers•Niles, MI
•Onsite

About The Position

As a Customer Service Associate in the Paint department, you provide friendly, professional customer service and help customers find products and services for home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and prepare paint by tinting and mixing it as needed. The role also involves stocking and organizing merchandise, processing orders and deliveries, and occasionally loading merchandise. Associates may cross-train in other store areas and work in varied indoor and outdoor conditions. This is a closing role.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate, handle, and select merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Accurately process orders and deliveries so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare department merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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