Full Time - Sales Associate - Paint - Closing

Lowe's Companies, Inc.•Hanover, MD
•$16 - $17•Onsite

About The Position

The Sales Associate in the Paint department helps Lowe’s customers with home improvement needs by welcoming them, answering questions, locating and selecting products, and providing friendly, professional service. The role involves assisting with merchandise, replenishing shelves, processing orders and deliveries, and preparing department merchandise to meet customer needs, including tinting and mixing paint. Associates may guide customers through shopping or checkout, cross-train in other store areas, and perform other assigned duties. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include both indoor and outdoor environments, varied or extreme weather, noise, and moving or shaking equipment. Associates must follow lifting guidelines, with single lifts limited to 75 pounds and team lifts used minimally starting at 75 pounds or when needed; powered equipment is used as required with appropriate training or assistance.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help deliver customer service.
  • Prepare department merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance and other education support programs, including trade skills scholarships.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount and a broad discount platform.
  • Track to the Trades program.
  • Dental and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality.
  • Flexible spending and health savings accounts.
  • Employee Assistance Program with concierge and work/life services and no-cost counseling.
  • Business Travel Accident insurance.
  • Maternity and parental leave.
  • Adoption assistance.
  • Eligible associates may receive annual bonuses, deferred compensation plan enrollment, and grant awards.
  • Wellness programs and learning and development opportunities.
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