Full Time - Sales Associate - Paint - Closing

Lowe's Home Centers•Madison, MS

About The Position

As a Customer Service Associate in the Paint department, you welcome Lowe’s customers, help them find products and services for home improvement projects, and provide friendly, professional service. You answer questions, help customers select and handle merchandise, and prepare merchandise to meet customer needs, including tinting and mixing paint. You also replenish shelves, process orders and deliveries, and may assist in other store areas. The role involves customer interaction, organizing merchandise, and occasional merchandise loading. The position is identified as full time and closing shift.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
  • Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department.

Responsibilities

  • Welcome customers, answer questions, and deliver friendly and professional customer service.
  • Help customers locate, select, and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-train in other store areas to help deliver customer service.
  • Prepare merchandise based on customer needs, including tinting and mixing paint.
  • Guide customers through shopping or checkout.
  • Occasionally load merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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