RedLion Wireless Sales Associate- Roslyn
About The Position
RedLion Wireless is hiring a Retail Sales Representative for its Roslyn location. The company is a branded partner for Optimum Communications, providing fiber-powered Internet, Mobile, TV, and voice services. In the retail store, the representative helps residential customers connect with these services by learning their needs, explaining available products and offers, and recommending suitable products or service packages. The role includes sales goals and commission opportunities, a customer-experience focus, and collaboration with store teammates. The position pays $20 per hour plus monthly commission, with approximately 40 expected hours per week and stated total annual compensation of $45,000–$75,000 based on hourly pay and commission performance.
Requirements
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
- Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
- A high school diploma or GED is preferred.
- Must be eligible to work in the United States.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
- Ability to stand for extended periods and lift up to 35 lbs is preferred.
Nice To Haves
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
- Wireless, mobile, cable, internet, telecommunications, or retail sales experience.
- A high school diploma or GED.
- Ability to stand for extended periods and lift up to 35 lbs.
Responsibilities
- Proactively engage customers and present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
