RedLion Wireless Retail Sales Representative- Hauppauge

RedLion Mobile•Hauppauge, NY
•$45,000 - $75,000•Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in person at its Hauppauge retail store. RedLion Wireless is a rapidly expanding branded partner for Optimum Communications, which provides fiber-powered internet, mobile, TV, and voice services across 21 states. The representative will help residential customers select telecommunications products and services. The role pays $20 per hour plus monthly commission, with stated total compensation of $45,000–$75,000 annually based on hourly pay and commission performance. Expected hours are approximately 40 per week. The position may also require supporting nearby stores within a 35-mile radius.

Requirements

  • Must be eligible to work in the United States.
  • Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be able to stand for extended periods and lift up to 35 lbs.
  • At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
  • A high school diploma or GED is preferred.

Nice To Haves

  • Experience selling mobile or wireless services, home internet, cable or TV, or bundled telecommunications services is strongly preferred.
  • Experience serving walk-in retail customers, explaining pricing and promotions, and upselling or cross-selling add-ons in a retail environment is a plus.
  • Experience building repeat customer relationships in a retail sales environment is a plus.

Responsibilities

  • Proactively engage customers and present telecommunications products and services.
  • Sell mobile, internet, cable, TV, and related support services.
  • Identify customer needs and recommend suitable products or service packages.
  • Upsell and cross-sell products to maximize sales opportunities.
  • Meet or exceed individual sales goals, commission goals, and store performance expectations.
  • Clearly explain products, services, pricing, and promotions to customers.
  • Provide a positive, professional, solution-focused customer experience.
  • Build customer relationships and foster long-term brand loyalty.
  • Meet customer satisfaction standards, including Net Promoter Score goals.
  • Be reliable and punctual, and work scheduled shifts.
  • Collaborate with team members and contribute to a supportive, performance-driven culture.
  • Support nearby store locations within a 35-mile radius when needed.
  • Work in person at the assigned retail store.

Benefits

  • Medical, dental, vision, and 401(k).
  • Paid training and onboarding.
  • Monthly commission opportunities.
  • Internal promotion and advancement opportunities.
  • Employee growth and rewards programs.
  • Annual all-expenses-paid trip opportunity for top performers.
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