RedLion Wireless Sales Representative- Bridgeport

RedLion Mobile • Bridgeport, CT

8d • Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Wireless Sales Representative for a fast-paced retail store environment. RedLion Wireless is a branded partner for Optimum Communications, which provides fiber-powered Internet, Mobile, TV, and voice services across 21 states. The representative helps residential customers connect with these services by engaging customers, recommending products and packages, and supporting sales performance.

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
• Experience in wireless/mobile retail sales, cable or internet sales, telecom inside sales, or big-box retail sales.
• Experience serving walk-in retail customers, handling objections, upselling, explaining promotions clearly, and building repeat-customer relationships.
• High school diploma or GED.
• Eligible to work in the United States.
• Able to work a flexible schedule, including evenings, weekends, and holidays.
• Able to stand for extended periods and lift up to 35 lbs.
• Willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.

Responsibilities

• Proactively engage customers and present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend suitable products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, solution-focused customer experience.
• Build customer relationships and encourage long-term brand loyalty.
• Meet customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid training and onboarding.
• Monthly commission opportunities.
• Internal promotion and advancement opportunities.
• Employee growth and rewards programs.
• Annual all-expenses-paid trip opportunity for top performers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED