RedLion Wireless Sales Representative- Stamford

RedLion Mobile • Stamford, CT

6h • $45,000 - $75,000 • Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in person at a retail store and help residential customers connect with Optimum Communications services, including fiber-powered Internet, Mobile, TV, and voice. The role is suited to candidates comfortable in a fast-paced, customer-facing environment. The representative sells telecommunications products and services, helps customers choose appropriate products and packages, and contributes to individual and store sales performance and customer satisfaction.

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
• High school diploma or GED.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 35 lbs.
• Reliable transportation and willingness to support nearby store locations within a 35-mile radius.
• Ability to work in person at the assigned retail store location.

Nice To Haves

• Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• Experience in customer service or a fast-paced, customer-facing environment.

Responsibilities

• Engage customers proactively and present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend suitable products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, solution-focused customer experience.
• Build customer relationships and encourage long-term brand loyalty.
• Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable and punctual, and work scheduled shifts.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.
• Work in person at the assigned retail store location.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED