RedLion Wireless Retail Sales Representative- Hauppauge
About The Position
RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in person at an assigned retail store and help residential customers connect with Optimum Communications services, including fiber-powered internet, mobile, TV, and voice. The role focuses on presenting telecommunications products, identifying customer needs, recommending services and packages, and delivering a positive, professional customer experience. The position offers $20 per hour plus monthly commission, with total annual compensation expected to range from $45,000 to $75,000 based on hourly pay and commission performance. The expected schedule is approximately 40 hours per week and may include evenings, weekends, and holidays. The representative may be asked to support nearby store locations within a 35-mile radius and must have reliable transportation. The role involves standing for extended periods and lifting up to 35 pounds.
Requirements
- Must be eligible to work in the United States.
- Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must be able to stand for extended periods of time and lift up to 35 lbs.
Nice To Haves
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
- Experience selling mobile or wireless services, home internet, cable or TV, or bundled telecommunications services is strongly preferred.
- High school diploma or GED preferred.
- Experience serving walk-in retail customers, explaining pricing and promotions, and upselling or cross-selling add-ons in a retail environment is a plus.
- Experience building repeat customer relationships in a retail sales environment is a plus.
Responsibilities
- Engage customers proactively and present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend suitable products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Work scheduled shifts reliably and punctually.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
