RedLion Wireless Sales Representative- Brooklyn - Fulton
About The Position
The Retail Sales Representative works in person at an assigned retail store, helping residential customers select and purchase telecommunications services, including mobile, internet, cable, TV, voice, and related support services. The role is suited to an energetic, driven person comfortable in a fast-paced, customer-facing environment. The company is a branded partner for Optimum Communications, a telecommunications provider offering fiber-powered services across 21 states. The representative engages customers, identifies their needs, explains products, pricing, and promotions, and recommends suitable products or service packages. They work toward individual sales and commission goals and store performance expectations while providing a professional, solution-focused experience and building customer loyalty. The role requires collaboration with the store team, a flexible schedule that includes evenings, weekends, and holidays, and the ability to support nearby stores within a 35-mile radius when needed.
Requirements
- At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
- High school diploma or GED.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Reliable transportation to support nearby store locations within a 35-mile radius when needed.
- Ability to stand for extended periods.
- Ability to lift up to 35 lbs.
Nice To Haves
- Experience in retail sales, wireless sales, mobile sales, cable, internet, or customer service.
Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Work scheduled shifts reliably and punctually.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
Benefits
- Medical, dental, and vision coverage.
- 401(k).
- Paid training and onboarding.
- Monthly commission opportunities.
- Internal promotion and advancement opportunities.
- Employee growth and rewards programs.
- Annual all-expenses-paid trip opportunity for top performers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
