RedLion Wireless Sales Associate- Gateway - Brooklyn
About The Position
RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in its retail stores and help residential customers connect with Optimum Communications services, including fiber-powered Internet, Mobile, TV, and voice. The role involves proactively engaging shoppers, learning customer needs, recommending suitable products and service packages, and explaining plans, pricing, and promotions. Associates are expected to pursue sales goals and commissions while providing a positive, professional customer experience and contributing to a supportive, performance-driven team. The position pays $20 per hour plus monthly commission, with total annual compensation estimated at $45,000–$75,000 based on hourly pay and commission performance. Expected hours are approximately 40 per week.
Requirements
- Must be eligible to work in the United States.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must have reliable transportation and be able to support nearby store locations within a 35-mile radius.
- Must be able to stand for extended periods and lift up to 35 lbs.
Nice To Haves
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
- Experience in wireless/mobile sales, cable or internet sales, big-box retail sales, or other commission-based in-store sales is strongly preferred.
- Experience working toward sales quotas or commission targets in a retail setting is strongly preferred.
- A high school diploma or GED is preferred.
Responsibilities
- Proactively engage retail customers and present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products and service packages.
- Upsell and cross-sell to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions.
- Provide a positive, professional, solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty and repeat business.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius.
Benefits
- Medical, dental, and vision benefits
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
