RedLion Wireless Sales Associate- Roslyn

RedLion Mobile•Glen Cove, NY
•$45,000 - $75,000•Onsite

About The Position

RedLion Wireless is hiring a Retail Sales Representative for its Roslyn retail store. As a branded partner for Optimum Communications, the company offers fiber-powered Internet, Mobile, TV, and voice services. The role helps residential customers connect with these services by presenting products, identifying customer needs, recommending suitable packages, and delivering a positive customer experience. The position is expected to work approximately 40 hours per week and pays $20 per hour plus monthly commission. Estimated annual total compensation is $45,000–$75,000, depending on hourly pay and commission performance.

Requirements

  • Must be eligible to work in the United States.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Must be willing to support nearby store locations within a 35-mile radius when needed.
  • Must have reliable transportation.

Nice To Haves

  • At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
  • Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
  • A high school diploma or GED is preferred.
  • Ability to stand for extended periods and lift up to 35 lbs is preferred.

Responsibilities

  • Engage customers and proactively present telecommunications products and services.
  • Sell mobile, internet, cable, TV, and related support services.
  • Identify customer needs and recommend appropriate products or service packages.
  • Upsell and cross-sell products to maximize sales opportunities.
  • Meet or exceed individual sales goals, commission goals, and store performance expectations.
  • Clearly explain products, services, pricing, and promotions to customers.
  • Provide a positive, professional, and solution-focused customer experience.
  • Build customer relationships and encourage long-term brand loyalty.
  • Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
  • Collaborate with team members and contribute to a supportive, performance-driven culture.
  • Work a flexible schedule that may include evenings, weekends, and holidays.
  • Support nearby store locations within a 35-mile radius when needed.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Paid training and onboarding
  • Monthly commission opportunities
  • Internal promotion and advancement opportunities
  • Employee growth and rewards programs
  • Annual all-expenses-paid trip opportunity for top performers
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