RedLion Wireless Sales Associate- Roslyn
About The Position
RedLion Wireless is hiring a Retail Sales Representative to work in its retail stores, helping residential customers connect to Optimum Communications services, including fiber-powered Internet, Mobile, TV, and voice. The role involves proactively presenting telecommunications products and services, understanding customer needs, recommending suitable products and packages, and explaining pricing and promotions. Associates are expected to meet or exceed individual sales, commission, and store performance goals while delivering a professional, solution-focused customer experience and building lasting customer relationships. The position requires a flexible schedule that may include evenings, weekends, and holidays, and support for nearby store locations within a 35-mile radius when needed.
Requirements
- Eligible to work in the United States.
- Able to work a flexible schedule, including evenings, weekends, and holidays.
- Willing to support nearby store locations within a 35-mile radius and have reliable transportation.
Nice To Haves
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
- Wireless, mobile, cable, internet, telecommunications, or retail sales experience.
- High school diploma or GED.
- Ability to stand for extended periods and lift up to 35 lbs.
Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and foster long-term brand loyalty.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
