RedLion Wireless Retail Sales Associate - Lubbock

RedLion Mobile • Lubbock, TX

1h • $45,000 - $60,000 • Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in person at a retail store in Lubbock, Texas. The role supports residential customers seeking Optimum Communications fiber-powered internet, mobile, TV, voice, cable, and related services. The representative engages customers, identifies their needs, recommends suitable products and service packages, and works toward individual sales, commission, store performance, and customer satisfaction goals. The position requires a flexible schedule, including evenings, weekends, and holidays, and may involve supporting nearby stores within a 35-mile radius. Expected hours are approximately 40 per week. Pay is $13 per hour plus monthly commission; stated total compensation is $45,000–$60,000 annually, based on hourly pay and commission performance.

Requirements

• At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
• High school diploma or GED.
• Comfort with a fast-paced, customer-facing environment.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation and willingness to support nearby store locations within a 35-mile radius.
• Ability to stand for extended periods and lift up to 35 lbs.

Nice To Haves

• Experience in retail sales, wireless sales, mobile sales, cable, internet, or customer service.

Responsibilities

• Proactively engage customers and present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, solution-focused customer experience.
• Build customer relationships and encourage long-term brand loyalty.
• Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Work scheduled shifts reliably and punctually.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.
• Work in person at the assigned retail store location.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED