RedLion Wireless Sales Associate- Roslyn

RedLion Mobile•Old Westbury, NY

2d•$45,000 - $75,000•Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Retail Sales Representative for its Roslyn retail store. As a branded partner for Optimum Communications, the company offers fiber-powered Internet, Mobile, TV, and voice services. The role helps residential customers connect with these services by understanding their needs, recommending suitable products and packages, and delivering a positive customer experience. The position involves approximately 40 hours per week, with a flexible schedule that may include evenings, weekends, and holidays. The associate may also need to support nearby store locations within a 35-mile radius and must have reliable transportation. Compensation is $20 per hour plus monthly commission opportunities. Total annual compensation is estimated at $45,000–$75,000, based on hourly pay and commission performance. The posting also describes paid training and onboarding, advancement opportunities, employee growth and rewards programs, and an annual all-expenses-paid trip opportunity for top performers.

Requirements

Must be eligible to work in the United States.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed.

Nice To Haves

At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred.
Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
A high school diploma or GED is preferred.
Ability to stand for extended periods and lift up to 35 lbs is preferred.

Responsibilities

Engage customers proactively and present telecommunications products and services.
Sell mobile, internet, cable, TV, and related support services.
Identify customer needs and recommend appropriate products or service packages.
Upsell and cross-sell products to maximize sales opportunities.
Meet or exceed individual sales goals, commission goals, and store performance expectations.
Clearly explain products, services, pricing, and promotions to customers.
Provide a positive, professional, solution-focused customer experience.
Build customer relationships and foster long-term brand loyalty.
Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
Collaborate with team members and contribute to a supportive, performance-driven culture.
Support nearby store locations within a 35-mile radius when needed.