RedLion Wireless Retail Sales Representative- Hauppauge
About The Position
RedLion Wireless is hiring an energetic, driven Retail Sales Representative to work in person at a retail store in Hauppauge. The company is a branded partner for Optimum Communications, providing fiber-powered internet, mobile, TV, and voice services. The representative will help residential customers choose and purchase telecommunications services, deliver a positive customer experience, and contribute to individual and store sales performance. The role pays $20 per hour plus monthly commission, with stated total compensation of $45,000–$75,000 annually based on hourly pay and commission performance. Expected hours are approximately 40 per week. The employee may need to support nearby store locations within a 35-mile radius and must have reliable transportation. The schedule is flexible and may include evenings, weekends, and holidays.
Requirements
- Must be eligible to work in the United States.
- Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed.
- Must be able to work a flexible schedule, including evenings, weekends, and holidays.
- Must be able to stand for extended periods and lift up to 35 lbs.
- At least 1 year of customer-facing sales experience is preferred.
- High school diploma or GED is preferred.
Nice To Haves
- Experience selling mobile or wireless services, home internet, cable or TV, or bundled telecommunications services is strongly preferred.
- Experience serving walk-in retail customers, explaining pricing and promotions, and upselling or cross-selling add-ons in a retail environment is a plus.
- Experience building repeat customer relationships in a retail sales environment is a plus.
Responsibilities
- Engage customers and proactively present telecommunications products and services.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend appropriate products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Clearly explain products, services, pricing, and promotions to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and encourage long-term brand loyalty.
- Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Be reliable and punctual and work scheduled shifts.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed.
- Work in person at the assigned retail store location.
Benefits
- Medical, dental, and vision coverage
- 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
