Full Time - Sales Associate - Flooring - Day
About The Position
As a Customer Service Associate in the Flooring department, you welcome Lowe’s customers and help them find products and services that meet their home improvement needs. You listen to customers, answer questions, help them locate and select merchandise, and organize and replenish products. You may occasionally load merchandise and prepare products for customers. Daily responsibilities can vary by department and store needs. This position may involve working indoors and outdoors in varying weather and climate conditions, with exposure to noise and moving or shaking objects and equipment. The role does not require regular travel, although occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer to input, access, modify, or output information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
- Follow lifting guidelines: single lifts are limited to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or help from a trained coworker.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
- Military or veteran background; Lowe’s encourages military and veteran talent to apply.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to help deliver customer service.
- Prepare department merchandise based on customer needs, such as cutting or bundling products.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% associate discount.
- Track to the Trades program.
- Competitive pay.
- Flexible schedules.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
