Full Time - Sales Associate - Flooring - Day

Lowe's Companies, Inc.•Federal Way, WA
•$18 - $19•Onsite

About The Position

The Sales Associate works in the Flooring department, welcoming customers and helping them find products and services for home improvement needs. The role combines customer service with merchandise assistance, including helping customers locate and handle products, replenishing shelves, processing orders and deliveries, and preparing merchandise based on customer needs. Associates may cross-train in other store areas and guide customers through shopping or checkout. Department responsibilities can vary.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
  • Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as flooring, hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Down stock merchandise by identifying empty shelf areas and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare department merchandise for customer needs, such as cutting flooring-related materials or otherwise preparing products as required.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Health insurance options
  • Tuition assistance and education support programs
  • 401(k) retirement account with company match
  • Employee Stock Purchase Plan
  • 10% Associate Discount and broader discount platform
  • Track to the Trades program
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Paid time off, including vacation, holidays, sick time, and volunteer time
  • Flexible spending and health savings accounts
  • Employee Assistance Program, including work/life services and no-cost counseling
  • Trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and parental leave
  • Adoption assistance
  • Annual bonuses, where eligible
  • Deferred compensation plan, where eligible
  • Grant awards, where eligible
  • Learning and development opportunities
  • Wellness programs
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