Full Time - Sales Associate - Flooring - Day

Lowe's Home Centers • Cordova, TN

4d

About The Position

As a Customer Service Associate in the Flooring department, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with product selection and merchandise handling, and help ensure customer needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, though daily duties may vary by department. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. The role may involve indoor and outdoor work in varying weather and climate conditions, exposure to noise and moving equipment, and lifting merchandise according to safety guidelines.

Lowe’s offers benefits that include health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% associate discount, flexible schedules, and the Track to the Trades program. Benefits and eligibility vary.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help deliver customer service.
• Prepare merchandise according to customer needs, such as tinting or mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.
• Occasionally travel to meetings, training, or to support neighboring stores as needed.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Flexible schedules.
• Track to the Trades program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed