Full Time - Sales Associate - Flooring - Day
About The Position
The Sales Associate in Flooring welcomes Lowe’s customers and helps them find products and services for their home improvement needs. The role focuses on listening to customers, answering questions, helping them locate and select merchandise, and providing friendly, professional service. Associates may occasionally load merchandise and will organize and replenish products, process orders and deliveries, and prepare merchandise for customer needs. Duties may vary by department, and associates may cross-train in other store areas. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to minimally lift 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate, handle, and select merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to support customer service.
- Prepare merchandise based on customer needs; department examples include cutting or bundling products.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Lowe’s Associate Discount
- Discount platform
- Annual bonuses, based on eligibility
- Employee Stock Purchase Plan, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Flexible schedules
- Learning and development opportunities
- Track to the Trades program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
