Full Time - Sales Associate - Flooring - Day
About The Position
The Sales Associate in the Flooring department welcomes customers to Lowe’s and helps them find products and services that meet their home improvement needs. The role focuses on listening to customers, answering questions, helping them locate and select merchandise, and ensuring their needs are met. Associates may occasionally load merchandise and may cross-train in other store departments. Duties vary by department and may include preparing merchandise to meet customer needs, such as cutting blinds or other materials. This position involves retail technology and computer use, basic reading, writing, and arithmetic, and the ability to perform duties that can require prolonged standing or sitting. Associates may work indoors or outdoors and encounter varying weather, temperatures, noise, and moving equipment. Occasional travel to meetings, training, or neighboring stores may be needed, but regular travel is not required.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate and handle merchandise.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-train in other store areas to support customer service.
- Prepare merchandise in the department according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Competitive pay and flexible schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
