Full Time - Sales Associate - Flooring - Day

Lowe's Home Centers • Leominster, MA

1d

About The Position

The Sales Associate works in the Flooring department at Lowe’s, welcoming customers and helping them find products and services for home improvement needs. The role involves listening to customers, answering questions, locating and selecting merchandise, and providing friendly, professional service. Associates may occasionally load merchandise, replenish shelves, process orders and deliveries, and prepare merchandise according to customer needs. Associates may also cross-train in other store areas and assist with shopping or checkout. The role may require working indoors and outdoors in varying weather and climate conditions, and exposure to noise and moving or shaking objects and equipment. Travel is not regularly required but may occasionally be needed for meetings, training, or support at neighboring stores.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines limiting single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly and professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to support customer service.
• Prepare merchandise based on customer needs, such as cutting or bundling products where applicable.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
• Flexible spending and health savings accounts.
• 401(k) retirement account with company match.
• Employee Assistance Program, including work/life services and no-cost counseling.
• Education support programs, including tuition assistance and trade skills scholarships.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Associate discount and broad discount platform.
• Optional Employee Stock Purchase Plan.
• Potential annual bonuses, deferred compensation plan, and grant awards, subject to eligibility.
• Flexible schedules.
• Track to the Trades program.
• Learning and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed