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Sales Associate

Trek•Waco, TX
•Onsite

About The Position

Trek DOTS Sales Associates help achieve Trek’s mission by providing excellent hospitality to customers and encouraging more people to ride bikes. They guide customers from arrival through purchase, helping them accomplish their cycling goals, maintain their bicycles, and have great riding experiences. The role includes learning about Trek products and processes, meeting sales targets, and completing store operations tasks when not assisting customers. Full-time Sales Associates are expected to achieve individual monthly and annual sales targets of at least $400,000 per fiscal year. Associates develop their sales and hospitality skills through training, role-playing, and on-the-job experience, and maintain Trek University Guide Status by completing required modules. Trek describes its culture as flexible and fun and offers health care plan options, flexible spending accounts, a 401(k) with match, employee stock ownership plans, tuition reimbursement, and product discounts. Trek is an Equal Employment Opportunity employer and an E-Verify employer.

Requirements

  • Positive, get-it-done attitude.
  • Desire to help change the world through bikes and work with like-minded teammates.
  • Desire to learn.

Responsibilities

  • Develop sales and hospitality skills through training, role-playing, and on-the-job experience.
  • Achieve individual monthly and annual sales targets; full-time Sales Associates have a target of at least $400,000 per fiscal year.
  • Learn about bikes, components, apparel, and technology.
  • Participate in daily huddles and debriefs.
  • Use the Guide Sales Process to provide customers with excellent hospitality.
  • Follow up on quotes and Lead List communications.
  • Make decisions about customer care and doing what is right for customers.
  • Complete Trek University modules to maintain Trek University Guide Status and expand knowledge of products, services, and procedures.
  • Complete Daily Task List assignments when not assisting customers.
  • Maintain store merchandising according to visual merchandising standards, including product placement, price auditing, and restocking.
  • Complete weekly Cycle Counts.
  • Assemble or pre-assemble new bicycles.
  • Prepare customer bikes for service by Service or Production Technicians.

Benefits

  • Flexible and fun company culture
  • Competitive health care with PPO and HDHP medical plan options
  • Flexible Spending Accounts (FSA)
  • 401(k) with match
  • Employee Stock Ownership Plans (ESOP)
  • Tuition reimbursement up to $15,000 for undergraduate and master's programs
  • Employee discounts on all product
  • Partner retail discount

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