Retail Sales Associate

Verizon • Huber Heights, OH

7d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow sales and help customers find technology products and services that meet their needs. The role involves building customer connections, identifying needs, recommending solutions, and closing sales. You will also develop skills through ongoing training in merchandising and inventory operations, and may contact interested Verizon customers by phone or text and represent Verizon at sponsored community events outside the store.

This is an onsite, worksite-based position with 40 scheduled weekly hours. The role is commission-based. The posting describes base pay of $16.00 to $21.00 per hour plus the potential for individual sales commissions, with compensation varying by geography, hours worked, and performance. The listed starting base pay rate for the location on the requisition is $16.59 per hour.

Verizon describes this role as an opportunity to build a career through an in-person new-hire experience, training, and ongoing learning. Benefits include health and well-being coverage, retirement savings, paid time off, parental leave, education assistance, and employee discounts, subject to eligibility and plan terms.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Build connections with customers, ask questions, and identify their needs.
• Present product insights and recommend solutions that address customer needs.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Potentially contact current Verizon customers who are interested in products and services by phone or text.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days, as described in the role overview.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED