Sales Associate Jobs

About The Position

Requirements

• Must be at least 18 years old.
• At least one year of experience in retail or customer service.
• Must regularly work high-traffic and peak selling periods, including weekends, holidays, and nights.
• Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
• Ability to travel, as required, to local stores, third-party vendors, and occasional meetings using various forms of transportation.
• Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
• Effective communication skills and the ability to manage conflict reasonably and nonconfrontationally.
• Ability to stand and walk for extended periods, up to eight hours per shift.
• Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
• Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

• Greet customers energetically, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
• Build customer connections that encourage loyalty, repeat business, and brand advocacy.
• Own the customer journey by identifying needs, providing exceptional service, and developing lasting relationships.
• Demonstrate product knowledge, lead brand tours, educate customers, and confidently close sales.
• Work toward and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
• Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, and receptive to feedback.
• Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
• Use store systems and data to prioritize work and support efficient, customer-focused execution.
• Follow brand standards, safety practices, and policies, and take on additional priorities and special projects as needed.

Benefits

• Performance-based quarterly bonus
• Competitive hourly wage
• 401(k) with company match
• Legal and ID theft plans
• Paid time off and holiday pay
• Associate Resource Groups
• Lovesac Gives Back
• Verizon employee discounts
• Employee Assistance Program (EAP)
• Access to discounted health benefits
• Wellness and gym discount
• Up to 26 hours of paid time off within the fiscal calendar year
• Pay at 1.5 times the regular rate for hours worked over 40 in a work week
• In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
• Pay at 1.5 times the regular rate for hours worked on specified holidays