Part Time Sales Associate

Columbia Sportswear•Rehoboth Beach, DE

About The Position

As a Retail Associate at Columbia Sportswear Company, you serve as a brand ambassador and help create exceptional in-store experiences through positive customer interactions. You use problem-solving and sales abilities to answer customer questions, recommend products, and support the company’s values of customer service and teamwork. Associates help ensure products are available on the sales floor, maintain visual displays, assist customers, and operate checkout processes while supporting the Store Leadership team and the company’s mission of connecting active people with their passions.

Requirements

Be at least 16 years of age.
Have experience in a position or specialization; two years or less is specified.
Have skill operating inventory and point-of-sale (POS) systems and other retail software tools.
Communicate clearly with others.
Be available to work a flexible retail schedule, which may change seasonally and according to location-specific business trends or forecasts.
Be able to frequently move about in an active environment and frequently adjust or move items weighing up to 40 pounds.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Provide exceptional customer service by responding to questions or issues about product features, benefits, and availability.
Engage with customers to understand their needs and preferences, demonstrate and explain merchandise, and recommend suitable options.
Maintain store standards for visual merchandising, cleanliness, and safety.
Retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform cash register transactions, including sales, returns, exchanges, and connecting customers to the loyalty program, efficiently and accurately.
Receive, handle, replenish, and process incoming and outgoing product flow accurately and efficiently to contribute to store profitability.