PT Sales Associate

Lovesac Company•Woodbury, MN

2d•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate to connect with customers, help them choose furniture that suits their lifestyle and space, and deliver a strong customer experience. The role involves actively selling Lovesac products, building lasting customer relationships, maintaining a quote pipeline, following up with customers, and working toward sales goals and key performance indicators. Associates demonstrate product knowledge, lead engaging brand tours, educate customers, and close sales. The Sales Associate contributes to an inclusive, respectful team environment and represents Lovesac’s values and brand. The role also supports daily store operations, including opening and closing, inventory, visual standards, promotions, and use of store systems and data. Associates may take on additional priorities and special projects as needed. The position requires working during high-traffic periods, including weekends, holidays, and nights. It also involves travel when required to local stores, vendors, and occasional meetings. Physical duties include standing and walking for up to eight hours per shift, moving furniture weighing up to 75 pounds, assembling furniture on the selling floor, and regularly bending, twisting, kneeling, reaching, stooping, crawling, and climbing.

Requirements

Must be at least 18 years old.
At least one year of experience in retail or customer service.
Must regularly work high-traffic and peak selling periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, including product demonstrations and internal CRM systems.
Ability to travel, as required, to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when handling financial transactions, sensitive business and customer data, customer privacy, and the safety of people and property.
Effective communication skills and the ability to manage conflict reasonably and nonconfrontationally.
Ability to stand and walk for extended periods, up to eight hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, and assemble furniture on the selling floor.
Ability to regularly bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers energetically, actively sell using the Lovesac selling process, maintain a personal quote pipeline, and follow up to drive conversion.
Build customer connections that encourage loyalty, repeat business, and brand advocacy.
Own the customer journey by identifying needs, providing exceptional service, and developing lasting relationships.
Demonstrate product knowledge, lead brand tours, educate customers, and confidently close sales.
Work toward and exceed sales goals and key performance indicators through sound judgment and disciplined execution.
Contribute to an inclusive and respectful environment for customers and teammates, and remain accountable, flexible, and receptive to feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems and data to prioritize work and support efficient, customer-focused execution.
Follow brand standards, safety practices, and policies, and take on additional priorities and special projects as needed.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and ID theft plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discount
Up to 26 hours of paid time off within the fiscal calendar year
Pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
Pay at 1.5 times the regular rate for hours worked on specified holidays