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Sales Associate - Park City Center

KnitWell Group•Lancaster, PA
•Onsite

About The Position

As a Sales Associate at LOFT, you are a brand ambassador who builds authentic connections with customers and guides their shopping journeys with personalized styling recommendations. You help maintain an attractive, organized sales floor and collaborate with your team to create personalized customer experiences in an inviting environment. The role focuses on customer service, brand loyalty, merchandise presentation, and supporting store goals and daily expectations.

Requirements

  • Bring a hospitality mindset when engaging with customers.
  • Have flexible availability, including evenings, weekends, and holidays.
  • Be proficient with technology and able to operate a point-of-sale system.
  • Take initiative in making thoughtful decisions.

Nice To Haves

  • Sales Associate or other customer-focused experience.

Responsibilities

  • Connect with customers, listen to their needs, and create personalized shopping experiences.
  • Share product knowledge and recommendations to help style customers.
  • Use brand behaviors and personalized service to drive brand loyalty.
  • Maintain high visual and operational standards while keeping the focus on customers.
  • Use company technology to stay informed about priorities and promotions and provide a seamless omnichannel shopping experience using available tools.
  • Partner with store leaders to achieve individual goals and daily expectations.
  • Build productive relationships by sharing ideas and helping others.
  • Help keep merchandise organized and correctly placed on the sales floor.

Benefits

  • 401(k) plan
  • Merchandise discounts
  • Eligibility for discounts at sister brands
  • Professional development and opportunities for advancement across the company’s brands
  • Community impact through philanthropic partnerships

Career Resources

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