Retail Sales Associate

The Salvation Army USA Central Territory•Oak Lawn, IL
•Onsite

About The Position

The Retail Sales Associate supports The Salvation Army's thrift store operations and community mission by creating a welcoming shopping experience for customers and donors. The role combines customer service and retail operations, helping transform donations into resources that support community programs. Responsibilities include assisting customers, processing sales, maintaining the store, and processing and displaying merchandise. POS training is provided, with proficiency expected within three months.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for interactions with customers and team members.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Ability to stand for extended periods, move throughout the store, and handle merchandise.

Nice To Haves

  • Ongoing professional development opportunities are available.

Responsibilities

  • Greet customers and offer assistance to provide exceptional customer service.
  • Accurately process sales transactions using the Point of Sale system, including opening, closing, and balancing.
  • Maintain the store's appearance through cleaning, organizing, and restocking.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.

Benefits

  • Comprehensive POS system training.
  • Ongoing professional development opportunities.
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