PT Sales Associate

Lovesac Company•Greensboro, NC

7d•Onsite

About The Position

Lovesac is hiring a part-time Sales Associate to connect with customers, help them design furniture for their lifestyles and spaces, and deliver a customer-first shopping experience. The role involves actively selling Lovesac products, following the company’s selling process, maintaining a personal quote pipeline, and following up with customers to support conversion and lasting relationships. Associates are expected to build product knowledge, provide engaging brand tours and product education, and work toward sales goals and key performance indicators. Sales Associates also contribute to an inclusive team culture and support daily store operations, including opening and closing, inventory, visual standards, and promotions. They use store technology, systems, and data to support customers and organize work, while following brand, safety, and company policies. The position regularly involves working during busy periods, including weekends, holidays, and nights; standing and walking for up to eight hours per shift; and moving and assembling furniture, including items weighing up to 75 pounds.

Requirements

Must be at least 18 years old.
At least 1 year of experience in retail or customer service.
Must regularly be available to work during high-traffic periods, including weekends, holidays, and nights.
Ability to use technology for sales and customer support, demonstrate products, assist customers, and use internal CRM systems.
Ability to travel as required by the Company to local stores, third-party vendors, and occasional meetings using various forms of transportation.
Excellent judgment, integrity, and trustworthiness when managing financial transactions and sensitive business or customer data, privacy, and safety.
Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to move objects, including medium to large furniture items weighing up to 75 pounds, between positions and assemble furniture on the selling floor.
Ability to bend, twist, kneel, reach, stoop, crawl, and climb.

Responsibilities

Greet customers and actively sell products using the Lovesac selling process.
Maintain a personal quote pipeline and follow up with customers to drive conversion.
Build customer loyalty, repeat business, and brand advocacy through genuine relationships.
Understand customer needs and provide end-to-end service throughout the customer journey.
Demonstrate product knowledge, lead brand tours, educate customers, and close sales.
Take ownership of individual performance and work to meet or exceed sales goals and KPIs.
Contribute to an inclusive, respectful environment where customers and teammates feel a sense of belonging.
Remain accountable and flexible, and learn from feedback.
Support daily store operations, including opening and closing, inventory, visual standards, and promotions.
Use store systems, technology, and data to support customers and prioritize work.
Follow brand standards, safety requirements, and company policies.
Take on additional priorities and special projects as needed.
Work during high-traffic and peak selling periods, including weekends, holidays, and nights.
Travel as required to local stores, third-party vendors, or occasional meetings.
Handle financial transactions and sensitive business and customer data with judgment, integrity, and respect for privacy.
Communicate effectively and manage conflict in a reasonable, nonconfrontational manner.
Move and assemble furniture on the selling floor, including items weighing up to 75 pounds.

Benefits

Performance-based quarterly bonus
Competitive hourly wage
401(k) with company match
Legal and identity theft protection plans
Paid time off and holiday pay
Associate Resource Groups
Lovesac Gives Back
Verizon employee discounts
Employee Assistance Program (EAP)
Access to discounted health benefits
Wellness and gym discounts
Up to 26 hours of paid time off within the fiscal calendar year
Overtime pay at 1.5 times the regular rate for hours worked over 40 in a work week
In certain jurisdictions, part-time associates may be eligible for paid sick and safe leave
Holiday hours worked are paid at 1.5 times the regular rate