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Xfinity Sales Associate Blufox Mobile - Evanston

Blufox Mobile•Evanston, IL
•$35,000 - $65,000

About The Position

Blufox Mobile, a preferred retail partner of Comcast Xfinity, is hiring a Sales Associate to help customers select Xfinity products and services and to achieve sales goals through consultative selling and customer service. The role promotes high-speed internet, Xfinity Mobile, home security solutions, cable television, voice services, and smart home products. Blufox provides paid training and ongoing support, with opportunities for performance-based earnings, career development, and internal promotion. The position includes presenting and selling products to new and existing customers, identifying customer needs, recommending customized solutions, building value around packages, and upselling or cross-selling. Associates also provide customer support, maintain product knowledge, contribute to store goals and merchandising standards, and participate in training and company initiatives. The role requires a flexible schedule that includes evenings and weekends, extended periods of standing, and lifting up to 25 pounds.

Requirements

  • High school diploma or GED.
  • Reliable transportation.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to stand for extended periods.
  • Ability to lift up to 25 pounds.
  • Strong communication and interpersonal skills.
  • Positive attitude and willingness to learn.

Nice To Haves

  • Retail sales experience.
  • Wireless sales experience.
  • Telecommunications sales experience.
  • Cable sales experience.
  • Customer service experience.
  • Technology sales experience.
  • Commission-based sales experience.

Responsibilities

  • Present and sell Xfinity products and services to new and existing customers.
  • Build value around products and service packages.
  • Identify customer needs and recommend customized solutions.
  • Upsell and cross-sell services to improve customer satisfaction and sales performance.
  • Meet and exceed sales goals and use effective sales-closing techniques.
  • Maintain product knowledge and stay current on industry trends.
  • Deliver exceptional customer experiences and build strong customer relationships.
  • Resolve customer concerns professionally and support high customer satisfaction and Net Promoter Scores.
  • Create a welcoming and engaging retail environment.
  • Collaborate with teammates to achieve store goals.
  • Maintain store appearance and merchandising standards.
  • Participate in ongoing training and development.
  • Support company initiatives and promotions.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) retirement plan.
  • Paid training.
  • Paid career development.
  • Employee Stock Ownership Program (ESOP) at select locations.
  • Employee recognition and performance rewards.
  • Uncapped commission.
  • Performance-based raises through the Blufox Raise Program.
  • Ongoing rewards and recognition through the Blufox Milestone Program.
  • Annual all-expenses-paid trip to Mexico for top-performing Sales Associates, Managers, and District Managers through the Blufox Winners Circle.
  • Career advancement opportunities and leadership development programs.

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