Sales Associate

Carter's • Cedar Rapids, IA

7d

About The Position

As a Sales Associate, you will be the first face of the Carter’s brand for growing families. You will welcome customers and help them find products for their parenting journey, from baby essentials to back-to-school needs. You’ll work in a welcoming and inclusive retail environment that values employees’ skills and talents, and help create positive connections among customers, teams, and families. Carter’s provides training and development opportunities to support employees’ growth.

Requirements

• Positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and assist multiple customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel services as needed to provide a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to accommodate work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which provides opportunities to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including training and development programs.
• Opportunities to build skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed