Sales Associate

Regency Management Services•Whitehall, PA
•$60,000 - $120,000•Onsite

About The Position

Ashley Furniture, operated by Regency Management Services, is hiring a Furniture Sales Professional for its Whitehall, Pennsylvania store. This full-time, commission-based role helps customers choose furniture, mattresses, décor, and other home furnishings that suit their style, needs, and budget. Compensation includes a forgivable draw based on the applicable minimum wage for hours worked. If commissions fall below the draw, the shortfall is forgiven and is not repaid or carried forward against future commissions. The posting lists a salary range of $60,000–$120,000 commission per year, approximately $60,000 in average first-year earnings, unlimited commission potential, and monthly bonus opportunities. It also notes that top performers can earn $100,000 or more annually and that the company’s highest earner has earned over $150,000. The associate creates a welcoming shopping experience, develops customer relationships, recommends products, and guides customers through the sales process. The role also involves explaining product features, promotions, and financing options; following up with customers; meeting sales goals; supporting store performance; maintaining the showroom; and processing transactions and paperwork. Paid training, coaching, mentorship, and ongoing support are provided. No furniture or sales experience is required, though relevant retail, hospitality, customer service, real estate, automotive, wireless, or other sales experience is a plus. The role requires availability to work evenings, weekends, and holidays as needed.

Requirements

  • Enjoy meeting new people and building relationships.
  • Have a passion for customer service.
  • Be energetic, positive, and self-motivated.
  • Have strong communication and interpersonal skills.
  • Be comfortable identifying customer needs and recommending solutions.
  • Be motivated by goals and performance-based earnings.
  • Be able to work independently while contributing to a team.
  • Be comfortable working in a fast-paced retail environment.
  • Be able to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail, hospitality, customer service, real estate, automotive, wireless, or other sales experience is a plus, but not required.

Responsibilities

  • Welcome customers and create a warm, engaging shopping experience.
  • Build relationships by listening to customers and understanding their needs.
  • Recommend furniture, mattresses, décor, and home furnishings based on customers’ lifestyles and budgets.
  • Guide customers through the complete sales process, from greeting through purchase.
  • Explain product features, benefits, promotions, and financing options.
  • Stay current on product knowledge and design trends.
  • Follow up with customers to build relationships and encourage repeat business.
  • Meet and exceed individual sales goals.
  • Contribute to overall store sales and team performance.
  • Maintain an organized, clean, and visually appealing showroom.
  • Accurately process sales transactions and complete required paperwork.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid vacation
  • Paid holidays
  • Paid time off (PTO)
  • Employee discounts on furniture, mattresses, and home décor
  • Paid training
  • Coaching and mentorship
  • Professional development
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