Sales Associate

Trilogy Health Services, LLC • Hamilton, OH

13d • Onsite

About The Position

The Sales Associate is a member of the campus Sales & Growth Team and supports the Director of Sales with customer-related tasks. This includes answering phones, assisting with tours, managing data and leads, and responding to customer inquiries. The role works in partnership with the Community Sales Representative and Executive Director to advance inquiries, generate admissions, and support campus census goals, with a focus on private-pay customers.

Requirements

• High school diploma or GED/HSE preferred.
• 1–3 years of relevant experience preferred.

Nice To Haves

• High school diploma or GED/HSE.
• 1–3 years of relevant experience.

Responsibilities

• Execute the sales process and conversion to move-in to support overall census goals, with a focus on private pay.
• Generate admissions through referral partnerships and advance the inquiry sales process through follow-up and closing in partnership with the Community Sales Representative and Executive Director.
• Make 10 call-outs per day and use the CRM daily to drive sales and document activity.
• Respond to referrals and inquiries promptly and appropriately, with timely follow-up; participate with the leadership/back-up team in handling inquiries and referrals, including CRM management.
• Support welcoming new customers and communicate move-in activities to campus team members, including welcome gifts, move-in communication, and paperwork.
• Assist with planning, coordinating, and executing campus events, including Senior Executive Club and community events.
• Keep the campus tour-ready, including back-up team resources, marketing collateral and promotional materials, tour path, model room, first impressions, and tour stations.
• Execute tours as part of the primary team.
• Answer a multi-line phone system promptly, courteously, and professionally, directing callers to the appropriate person or department.

Benefits

• Medical, dental, and vision coverage, including free Virtual Doctor Visits; coverage starts in the first 30 days.
• Weekly pay and regular quarterly wage increases.
• HSA with company match, Dependent Care account, LSA, and 401(k) with company match.
• Paid time off and fully paid parental leave.
• No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition assistance and student loan repayment support for education and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED